it's getting in and out of new york city is one thing i hate about this city. i love manhattan. but god -- >> it's a nightmare. we're a third world country in manhattan. a third world country when it comes to transportation. >> they are working on the airports. those are slowly but surely getting better. but i ride the subway home from work and sometimes you stand on the platforms and look at the tracks an look what's holding up the entire station you go oh, my god that's a relic. that turn, that speed in that turn. they have been making that turn for decades and decades. there was an accident in july with a freight train around that same spot. obviously something went very wrong there yesterday. >> one of the four fatalities hits close to home mother. jim l oemovell has worked at th "today" show for 20 years and leaves behind a wife and children. just taking the train from poughkeepsie to grand central. on thanksgiving weekend. >> it is terrible. i'll tell you something else that we've heard too, distracted conductors. that are on their iphones. that happened in spain. they are